Why do we campaign?

When people come to us for help and advice, the root cause is often an unfair policy or practice. We know that these unfair activities will also affect many people who never come to see us. For the sake of our clients and the wider population, we campaign to highlight these problems and seek change.

Recent Campaigns

You can find out about the latest Citizens Advice campaigns Here.

In Wolverhampton we have researched :

Barriers to people registering to vote.
Reasons people need to use Food Banks.
The Impact of Universal Credit

If you have an ongoing issue you would like Citizens Advice to be aware of  Please Contact Us


Live Learn Work


The City of Wolverhampton has so much to offer, visit www.livelearnworkwolves.com for free activities supporting residents into work, with their everyday living and being healthy this March.  




Energy price cap – What it means to you


Citizens Advice have called for a cap on energy prices as many people in the energy market pay high default tariffs.  


Please read our guide below on how an energy price cap can affect you


 You can also contact us for more advice – see our energy best deal below






Best Energy Deal


If you are struggling to pay your energy bills, we can provide 1 to 1 advice and assistance to help you understand your choices and make savings on energy. 


With the ENERGY BEST DEAL we will help you understand your current bill, what to do next and how to find the best deal.


Have a look at our leaflet and contact us to arrange an appointment.

Call us on 03444 111 444 or visit us at our  Snow Hill Offices




Citizens Advice Wolverhampton thanks volunteers for making huge difference to people’s lives


Release Date 7th June 2018

Citizens Advice Wolverhampton is celebrating its volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

Volunteers Week, which runs from 1-7 June, is themed volunteering for all and the charity wants to highlight the work of its team, which helps people in the community struggling with debt, housing, benefit and employment issues among other issues.

The 53 volunteers at Citizens Advice Wolverhampton give up 468 hours each week and last year helped 11,500 of people with 28,800 of problems.

The charity’s volunteers have played a crucial role ensuring people in Wolverhampton get the advice and support they need to get on with their lives.

Citizens Advice offers a wide range of voluntary roles including fundraising, advisers, administrators and trustees

Sarah started to volunteer at Citizens Advice Wolverhampton when she became unemployed.

Sarah – volunteers with Citizens Advice Wolverhampton


“I enjoyed using and updating my admin skills and everyone was very supportive and encouraging. It was a good experience as I felt I was still useful and contributing to society, also it was good for my confidence which was at a low ebb. I learned a lot about benefits, debt and housing, and the effect government decisions have on people’s lives.

I’m currently volunteering with the Bridges project and I love seeing people progress and gain confidence, as well as building new social and job-finding skills. I see a real difference in people’s lives as they experience and enjoy what Bridges offers. This has been a very positive experience for me; to feel part of a team which has such a positive impact on everyone involved. I’ve also taken courses such as ASDAN and First Aid as well as taking part in fabulous activities.

I also volunteer at Uplift. I really enjoy the variety and community feeling which underpins this project. There is always something to learn and to think about. I recently attended a PIP tribunal which gave me a real insight into the process and raised some interesting questions about the process. It is so satisfying to see how the drop-in means everyone can have some advice, signposting etc. Again, this makes a huge difference to people using the service, and the support given to every client makes a huge difference to quality of life, so this is a very fulfilling experience for me.

I realise how much I have gained since volunteering at CAW. My confidence has increased, so have my admin skills. I feel I have made friends and am valued. I have so many opportunities to learn and update skills too; I have definitely gained a lot through volunteering here.”


Helen Child, Chief Officer at Citizens Advice Wolverhampton said:


“Our volunteers make a huge difference to people’s lives.

“They give up their free time to help people in their community, who may be going through problems, to get back on their feet.

“Volunteering is for everybody and it brings its own rewards. It’s a great way to meet people and learn skills.

“If you’d like to help people in your area and can spare a few hours, we’d love to hear from you.”


Nationally, 23,000 Citizens Advice volunteers help provide support in 2,900 locations across England and Wales – helping 2.7 million people every year.

Thanks to the contribution volunteers play in local Citizens Advice, 2 out of every 3 clients have their problem solved and 4 out of 5 say the advice received improved their lives.


If you’re interested in finding out more about volunteering with Citizens Advice Wolverhampton please visit our website:



For more information about Citizens Advice Wolverhampton contact:

Laura Thomas 

Chief Executive
Citizens Advice Dudley Borough & Citizens Advice Wolverhampton

Contact Tel No 07929 343082
Email: Laura.Thomas@dudleycabx.org


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